<soft xmlns="http://www.softaculous.com">
	<overview>
		<img src="logo.gif" style="float:right;margin:10px;" alt="" />{{overview}}
	</overview>
	<features>
		{{features}}
	</features>
	<demo>
		http://www.softaculous.com/demos/Maian_Support
	</demo>
	<ratings>
		http://www.softaculous.com/softwares/customersupport/Maian_Support
	</ratings>
	<space>
		65704711
	</space>
	<support>
		https://www.maianmedia.com/support
	</support>
	<version>
		5.0
	</version>
	<mod>17</mod>
	<release_date>01-02-2025</release_date>
	<admin>admin</admin>
	<min_require>4.0</min_require>
	<softversion>
		4.5.4
	</softversion>
	<requirement check="php" type="version" operator="ge" value="8.0.0" />
	<requirement check="php" type="extension" name="mysqli" />
	<requirement check="php" type="extension" name="curl" />
	<requirement check="php" type="extension" name="SimpleXML" />
	<requirement check="php" type="extension" name="imap" />
	<requirement check="php" type="extension" name="json" />
	<requirement check="php" type="extension" name="mbstring" />
	<requirement check="php" type="extension" name="openssl" />
	<languages>
		<english-overview>
		<font size="5" color="#182e7a">Maian Support</font> is a FREE support ticket system written in PHP/MySQL. Maian Support is a software with no nag screens, ads or spyware. It can be used for an unlimited time at no further cost.
		<br /><br />Support is an integral part of any business and good support helps you to build a solid relationship between you and your clients. Maian Support helps you to build this confidence by providing an easy to use support system completely free of charge.
		<br /><br />
		Maian Support is released under their own <a href="https://www.maiansupport.com/licence-free" target='_blank'>Free Licence</a>.
		</english-overview>		
		<english-features>
<font size="2" color="#1281B6"><b>Main Features List (Certain features are restricted in the Free Version)</b></font><br />
<ul>
<li>Easy to install support ticket system written in PHP/MySQL</li>
<li>Multiple admin users with access levels / delete priorities</li>
<li>Multiple departments</li>
<li>Fully searchable F.A.Q with categories and ajax based voting system</li>
<li>Validates as XHTML Strict. Clean, tableless design to meet modern standards.</li>
<li>Template based for easy site integration</li>
<li>E-mail templates for easy editing</li>
<li>SMTP mail options</li>
<li>Ability to start tickets via e-mail (uses IMAP functions)</li>
<li>Dispute system so multiple people can respond to same ticket</li>
<li>Multiple attachments with file/size restrictions</li>
<li>Ticket portal to view tickets by e-mail address</li>
<li>Custom fields to capture additional form information</li>
<li>Notepad option for admin to make backend notes about tickets</li>
<li>Open tickets via XML data posts. Any application that can trigger XML posts can open tickets</li>
<li>BBCode support</li>
<li>Option for visitors to change passwords</li>
</ul>
		</english-features>
		<english-exp_ad_pass>New password. Leave blank if you do not want to reset the password</english-exp_ad_pass>
		<english-err_no_email>Please provide the email to reset the password</english-err_no_email>
		<english-err_no_such_email>The Admin email is incorrect and does not exist!</english-err_no_such_email>
		<english-no_pass_encrypt>Could not encrypt admin password because the domain is not pointing to the correct server</english-no_pass_encrypt>
	</languages>
</soft>